SKILLS

HCI Methods:
Contextual Design & Inquiry
Affinity Diagramming
Paper Prototyping
Ethnographic Methods
Personas
Think Aloud User Studies
Heuristic Evaluations
Work Modeling
Wireframes
Storyboarding
Wizard-of-Oz
Focus Groups
Surveys
Use Cases/Scenarios
Usability Lab Studies
Remote Usability Studies
Field Studies


Applications:
Photoshop
Visio
Omnigraffle
Video editing software


Web:
HTML/CSS
Javascript


ACHIEVEMENTS

Provost's Honors

National Society of Collegiate Scholars (2004-2008)

SOLO General Leadership Certificate, UCSD (2005)



ACTIVITIES

Delta Sigma Pi (Co-ed Business Fraternity), UCSD

Cognitive Science Student Association, UCSD


resume [.pdf] [.doc]
OBJECTIVE

To obtain a full-time position in the field of user experience research or interaction design.

EDUCATION

STANFORD UNIVERSITY
M.A., Learning, Design & Technology
Graduation: August 2009

UNIVERSITY OF CALIFORNIA, SAN DIEGO
B.S., Cognitive Science, Specialization in Human-Computer Interaction
Minor: Psychology
GPA: 3.55
Graduation: June 2008
Provost's Honors

RELEVANT COURSEWORK

Human Computer Interaction, HCI Programming, Software Design Experiences, Computers and Interfaces , Qualitative Research Methods, Cognitive Aspects of Multimedia Design, Cognitive Ethnography, Ethnographic Study of Hospital, Engineering Psychology, Cognitive Engineering, Cognitive Psychology, Prototyping Organizational Change, Design Thinking Bootcamp: Experiences in Innovation and Design

EXPERIENCE

APPLE, Cupertino, CA (1/2009 - Present)
Apple Product Documentation Intern
  • Designed wireframes, prototyped and conducted user testing on various help content visualizations
  • Assisted with user interface, visual design and typography decisions on documentation systems

PACIFIC SCIENCE & ENGINEERING GROUP, San Diego, CA (3/2008 - 6/2008)
Human-Computer Interaction Intern
  • Recruited and managed scheduling of participants for usability studies
  • Proctored experiments that test for perceptual 3-D terrain visualization effects for a naval system

QUALCOMM, San Diego, CA (10/2007 - 12/2007)
Human Factors Engineer Intern
  • Created usability research plan for testing mobile handsets to improve push-to-talk interface
  • Created use cases, tasks and scenarios for testing
  • Conducted usability tests in formal lab setting, analyzed data, and presented findings with recommendations

INTUIT, Mountain View, CA (6/2007 - 9/2007)
User Research Specialist Intern
  • Planned and conducted usability field studies & remote studies for payroll software and analyzed results
  • Created artifacts, assisted with data analysis, and moderated sessions for usability lab studies
  • Assisted with ethnographic research studies and modeled work flow
  • Worked in cross-functional team with product managers, designers, and researchers

Teams in Engineering Service: Digital Nursing, UCSD (4/2006 - 12/2006)
User-Centered Design Lead
  • Designed graphical user interface of various digital applications for nursing home
  • Conducted focus groups, contextual interviews and gathered survey data from nurses
  • Conducted ethnographic research in nursing home and developed work flow models
  • Worked in cross-functional team with hardware and software engineers

Interactive Cognition Laboratory, UCSD (9/2005 - 6/2006)
Research Assistant
  • Developed experimental artifacts to test the effects of different visualizations in recipes
  • Proctored experiments testing for effects of different recipe variations
  • Created pre/post user surveys that control for independent variables
  • Assisted with video coding and statistical data analysis