OBJECTIVE
To obtain a full-time position in the field of user experience research or interaction design.
EDUCATION
STANFORD UNIVERSITY
M.A., Learning, Design & Technology
Graduation: August 2009
UNIVERSITY OF CALIFORNIA, SAN DIEGO
B.S., Cognitive Science, Specialization in Human-Computer Interaction
Minor: Psychology
GPA: 3.55
Graduation: June 2008
Provost's Honors
RELEVANT COURSEWORK
Human Computer Interaction, HCI Programming, Software Design Experiences, Computers and Interfaces , Qualitative Research Methods, Cognitive Aspects of Multimedia Design, Cognitive Ethnography, Ethnographic Study of Hospital, Engineering Psychology, Cognitive Engineering, Cognitive Psychology, Prototyping Organizational Change, Design Thinking Bootcamp: Experiences in Innovation and Design
EXPERIENCE
APPLE, Cupertino, CA (1/2009 - Present)
Apple Product Documentation Intern
- Designed wireframes, prototyped and conducted user testing on various help content visualizations
- Assisted with user interface, visual design and typography decisions on documentation systems
PACIFIC SCIENCE & ENGINEERING GROUP, San Diego, CA (3/2008 - 6/2008)
Human-Computer Interaction Intern
- Recruited and managed scheduling of participants for usability studies
- Proctored experiments that test for perceptual 3-D terrain visualization effects for a naval system
QUALCOMM, San Diego, CA (10/2007 - 12/2007)
Human Factors Engineer Intern
- Created usability research plan for testing mobile handsets to improve push-to-talk interface
- Created use cases, tasks and scenarios for testing
- Conducted usability tests in formal lab setting, analyzed data, and presented findings with recommendations
INTUIT, Mountain View, CA (6/2007 - 9/2007)
User Research Specialist Intern
- Planned and conducted usability field studies & remote studies for payroll software and analyzed results
- Created artifacts, assisted with data analysis, and moderated sessions for usability lab studies
- Assisted with ethnographic research studies and modeled work flow
- Worked in cross-functional team with product managers, designers, and researchers
Teams in Engineering Service: Digital Nursing, UCSD (4/2006 - 12/2006)
User-Centered Design Lead
- Designed graphical user interface of various digital applications for nursing home
- Conducted focus groups, contextual interviews and gathered survey data from nurses
- Conducted ethnographic research in nursing home and developed work flow models
- Worked in cross-functional team with hardware and software engineers
Interactive Cognition Laboratory, UCSD (9/2005 - 6/2006)
Research Assistant
- Developed experimental artifacts to test the effects of different visualizations in recipes
- Proctored experiments testing for effects of different recipe variations
- Created pre/post user surveys that control for independent variables
- Assisted with video coding and statistical data analysis